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Certification

How every Pickora laptop is certified.

The same four steps, on every single laptop, before it's allowed on the shelf.

  1. 01

    Diagnose

    Every unit runs through a full hardware and software diagnostic before anything else happens — CPU, RAM, storage, battery health, screen, keyboard, ports, and Wi-Fi are all checked against spec.

  2. 02

    Repair & replace

    Batteries, keyboards, screens, and drives that don't meet spec are replaced with quality parts. A laptop doesn't move to the next step until it actually works the way it should.

  3. 03

    Deep clean

    Chassis, ports, and internals are cleaned so every laptop looks and feels genuinely refreshed — not just wiped down cosmetically.

  4. 04

    Grade & certify

    A final pass grades cosmetic condition (Excellent, Good, or Fair) and confirms performance one more time before the laptop is listed for sale.

FAQ

What does "factory refurbished" mean at Pickora?

It means every laptop went through this exact 4-step process — diagnosed, repaired where needed, deep cleaned, and graded — before it was allowed to be listed. It's not just a cosmetic wipe-down.

Do all laptops pass certification?

Only units that pass diagnosis and repair make it to listing. The cosmetic condition grade (Excellent, Good, or Fair) reflects what's found at the grading step, so you know what to expect before you buy.

How does this relate to the warranty?

Certification is what happens before a laptop is listed; the 90-day warranty is what happens after you buy it. Both exist for the same reason — so a defect that slips through gets caught and fixed.

Every certified laptop also ships with a 90-day warranty covering parts and workmanship.

Read the warranty